| 01-04-2025 |
ServiceNow Drives Teleperformance’s Customer Experience with AI-Powered Virtual Agents |
Collaboration |
Teleperformance, a global digital business services giant, is revolutionizing customer experience through its partnership with ServiceNow. By leveraging ServiceNow’s AI-powered virtual agents, the company enhances IT service desk efficiency for its nearly 500,000 employees across 170 countries. With ServiceNow at the core, Teleperformance has achieved a 10% boost in deflection rates, saved 15-25 minutes per major incident, and improved productivity. Discover how ServiceNow’s innovative platform delivers empathy-driven customer support solutions on a global scale. |
|
| 28-03-2025 |
Knowledge 2025 Brings AI Insights and Hands-On Learning to Las Vegas |
Tech Events |
ServiceNow’s Knowledge 2025, happening May 6-8 in Las Vegas, features top AI leaders sharing groundbreaking insights through 550+ sessions and live demos. Attendees can explore practical training, network with industry experts, and enjoy a concert at the Sphere after-party. This event offers valuable opportunities for professionals to boost skills and drive business transformation. Register now to join the experience and stay ahead in your field! |
|
| 19-03-2025 |
ServiceNow and NVIDIA Enhance Enterprise AI with New Agent Tools |
Collaboration |
ServiceNow and NVIDIA are advancing enterprise intelligence by integrating NVIDIA Llama Nemotron models and introducing AI agent evaluation tools for optimized deployment. These innovations, built on the ServiceNow Platform, improve decision-making and workflow automation with greater accuracy and transparency. The partnership aims to empower businesses across industries with scalable, reliable AI solutions. |
|
| 19-03-2025 |
ServiceNow and Genesys Launch Unified Experience to Boost Customer and Employee Efficiency |
Collaboration |
ServiceNow’s Unified Experience, now available in the ServiceNow Store with Genesys, enhances workforce engagement by uniting teams on a single desktop and centralizing interaction routing. This integration streamlines operations, improving customer service and employee productivity across industries. Businesses can leverage this tool to optimize workflows and deliver seamless experiences. |
|
| 18-03-2025 |
ServiceNow Earns World’s Most Ethical Companies Honor from Ethisphere |
Awards & Honours |
ServiceNow has been named one of the World’s Most Ethical Companies by Ethisphere for the second consecutive year, reflecting its commitment to ethical business practices. This recognition highlights the company’s mission to enhance global workflows with integrity and innovation. The full list of honorees showcases leaders in corporate responsibility and compliance. |
|
| 18-03-2025 |
ServiceNow Spotlights AI Innovation with New Awards |
Company News |
ServiceNow’s inaugural AI Pacesetter Innovation Awards recognize teams utilizing its AI tools to drive impactful business transformation, highlighting a growing trend in enterprise AI adoption. The initiative fuels curiosity about how these technologies can enhance operational efficiency and redefine industry standards. |
|
| 17-03-2025 |
ServiceNow Harnesses AI to Streamline Business Workflows |
Feature |
ServiceNow’s latest update emphasizes AI-driven solutions that strategically connect departments, enhancing workplace efficiency across the board. The platform integrates every business corner, showcasing how AI simplifies complex operations in real-time. This approach drives seamless collaboration and productivity. Curious how AI can transform your workplace—explore ServiceNow’s insights today! |
|
