how does wonderchat improve customer service on websites?

wonderchat enhances customer support by providing an ai-powered chatbot that is available 24/7 to answer visitor questions instantly. instead of waiting for human agents, users get immediate responses based on a website's knowledge base. this can improve user experience, reduce workload for support teams, and increase customer satisfaction. however, do you think ai chatbots can fully replace human support, or are there situations where human interaction is still necessary?

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