Syncly, an AI-driven tool for evaluating customer feedback, assists in uncovering concealed negative signals and organizing customer feedback.
What are the key features of Syncly?
- Sentiment analysis.
- Auto prioritization.
- Automated tagging.
- Integrations.
- Visualize data.
- Customer feedback auto-categorization.
- Keyword tracker.
Uncover Hidden Issues: Proactive Customer Sentiment Analysis with Syncly AI
Unleash AI Tagging Power: Conquer Customer Feedback with Syncly
10X Your Customer Service Efficiency: Prioritize Issues with Syncly's AI
Effortless Data Visualization: Syncly AI Generates Charts in Seconds
What are the use cases of Syncly?
- Improve customer experience.
- Identify the most critical real-time issues.
- Replacing productboard with Syncly.
- Replacing Notion with Syncly.
- Building SSOT from hundreds of channels on Discord.
Meet Syncly - Empower your CX Team with Customer Feedback Analysis to Drive Revenue Growth (Source : Youtube Channel : Syncly )
What are the pros and cons of Syncly?
Pros of Syncly
- Uses AI to categorize customer feedback.
- Identifies negative sentiment in customer feedback.
- Integrates with various communication channels.
- Provides easy-to-use reports.
- Proactive identification of customer issues.
- Improves customer experience.
- Identifies critical customer issues.
- Provides real-time insights.
- Surfaces hidden negative signals in customer communication.
Cons of Syncly
- Cost.
- Over-reliance on AI.
What can Syncly do?
- Syncly analyzes your customer feedback and categorizes it by topic.
- It uses AI to spot unhappy customers and prioritize their feedback.
- Syncly connects with various communication channels to gather all your feedback.
- It gives you clear reports and charts to visualize customer sentiment.
How can Syncly help my business?
- Syncly helps you identify the biggest customer issues quickly.
- It can help you improve your customer experience (CX) by addressing negative feedback.
- Syncly can even replace other feedback tools like Notion or Productboard.
Syncly Alternatives
- Hotjar.
- UserTesting.
- Delighted.
How does Syncly compare to the alternatives?
Syncly focuses specifically on analyzing existing customer feedback, while Hotjar and UserTesting gather new data. Delighted focuses on measuring customer satisfaction through surveys.
Syncly Integrations
Customer Support
- Intercom
- Zendesk
- Front
- HelpDesk
- Atlas
- Gorgias
CRM
- Salesforce
- Hubspot
Survey
- SurveyMonkey
- Typeform
- Gmail
Call Recording
- Grain
- Gong
Community
- Slack
- Discord
Automation
- Zapier
- Excel/CSV
Output
- Jira
- Linear
Syncly pricing
- Syncly offers a 7 day free trial for its custom paid plans.
Review & Ratings of Syncly
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Syncly FAQ's
Syncly is an AI tool that helps you understand customer feedback.
Syncly offers a free 7-day trial.
Syncly focuses on written feedback from emails, chats, surveys etc.
Yes, using the keyword tracker tool.
Syncly focuses on internal customer communication, while social media tools analyze public sentiment.
Syncly offers custom paid plans and a 7-day free trial.
Summary
Syncly aids in recognizing significant problems and ranking them using sentiment analysis. Syncly is capable of integrating with different customer feedback channels and offering immediate insights.
